If your business uses a corporate credit facility with individual cards for each team member, Frank needs a small amount of configuration to count your expenses and available credit correctly. Without it, you'll see double-counted transactions and an inflated available credit figure.
How Frank sees your credit card structure
A corporate credit facility typically has one parent account (your total credit limit, e.g. $30,000) and a child card for each team member (e.g. John $500/month, Tim $20,000/month). Both the parent account and each child card show up as separate accounts in Frank.
The problem is that your bank may report the same expense twice — once on the child card where it was charged, and again on the parent account as an outgoing transaction. Frank sees both, which means your expenses are double-counted and your available credit figure adds up all the individual card limits instead of showing just the parent facility total.
Two settings in Frank's Advanced Options fix this. Each setting is applied to a different level of the card structure.
Fix 1: Stop double-counting expenses on the parent account
On the parent credit facility account, tell Frank to ignore outgoing transactions. This way, expenses are only tracked on the child cards where they actually occurred — not duplicated at the parent level.
Go to Banking and find your parent credit facility account.
Click the Edit icon next to the account.
Open Advanced Options.
Tick Don't track outgoing transactions.
Save your changes.
With this on, Frank will only record repayments coming into the parent account, not expenses going out. Your expense tracking will come entirely from the child cards.
Fix 2: Show the correct available credit on child cards
Each child card has its own credit limit, but these limits are sub-limits of the parent facility — they don't represent additional credit. If Frank includes each child card's limit in your totals, your available credit figure will be overstated.
Apply this setting to each child card individually:
Go to Banking and find a child card (e.g. P. Allison ••• 4301).
Click the Edit icon next to the account.
Open Advanced Options.
Tick Don't include this account's balance in totals.
Save your changes.
Repeat for each remaining child card.
Once this is set on all child cards, your available credit in Frank will reflect only the parent facility limit — the actual credit available to your business.
Summary
To configure Frank correctly for a corporate credit card facility: on the parent account, enable Don't track outgoing transactions so expenses aren't counted twice. On each child card, enable Don't include this account's balance in totals so your available credit shows the true facility limit. Both settings are in Banking → Edit → Advanced Options.